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Before Beyond an emergency response: supporting our partners and looking after our customers anytime, anywhere. Our first responsibility is therefore upstream: to identify and minimise any risks that may impact our customers ‘life.

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During AXA Assistance supports its customers both in their everyday life in case of emergency: car breakdowns, home emergencies, and sickness abroad… We are by their side, whenever they need us, listening to their needs and responding with top-quality solutions.

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After An accident or illness can have life-changing implications and require people to revise their ambitions, reorganise their home and adapt their lifestyle. At AXA Assistance, we stand by our customers and provide on-going support.

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Beyond an emergency response: supporting our partners and looking after our customers anytime, anywhere

Beyond an emergency response: supporting our partners and looking after our customers anytime, anywhere

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Testimonies AXA Assistance and you, a long story

Lisa, victim of the Nepal Earthquake, tells her story

A taste for adventure

Raphaël Marchand, Head of Safety for AXA Assistance, discusses Business Continuity Planning (BCP)

Proud to break new boundaries

Dr Cai Glushak, International Medical Director at AXA Assistance, discusses the Ebola epidemic

Jean Karmarz, Director of Health at AXA Assistance, discusses the Second Medical Opinion service

The SOLIMED project: an incredible chain of solidarity

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