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 Quality |
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The AXA Assistance quality policy |
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The AXA Assistance quality policy
is built around the
idea of giving the customer satisfaction at the right price.
Our business involves providing a complex set of services at a reasonnable price, on
time and using means that are compatible with customer expectations.
By remaining focused on long-term customer satisfaction, the
company's ultimate aim is to ensure that every stakeholder
- employees, shareholders, the Company, suppliers - benefits from improved
quality.
The challenge that has been set is part of a broader international strategy
that will determine the business organization options designed to
make AXA Assistance the benchmark in terms of Customer Service.
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