CORPORATE RESPONSABILITY
AXA Assistance, a responsible company
Day by day AXA Assistance works on being a more responsible company both in terms of governance than through concrete commitments towards its customers.
■ Our commitment to our customers
We remain focused on customer’s benefit and therefore spread the new AXA “Brand Spirit” in our 30 worldwide service platforms: availability, reliability and attention.
We stay in line with AXA's commitment: from promises to proofs.
Our performances require responsiveness and efficiency. Therefore we obey rigorous processes and develop the “know-how” through our frequent emergency situations - emergency repatriation as an example.
■ Governance: Key to Growth
Our international company has had a high level of growth over the past 5 years with a turnover increase of 50%. Our net income has had a 100% growth and has a current average growth of 14% per year. That fast growth combined with the increasing transparency requirements of the financial world led AXA Assistance to bear special attention to its governance.
The company has many initiatives: ethical code, efforts to improve the worldwide locations of the business management, increasing the reliability of financial information and IT security.
While the company is reorganising into four business domains, governance is a driving force to conduct that change.
■ Perspective
Day after day AXA Assistance works on emergencies and daily issues for its customers. People are AXA Assistsance main focus: AXA Assistance works on developing commitment in sustainable development’s field.
